Tuesday, November 10, 2009

Trying to Stay Positive

Is it possible to fire one of your RE's nurses??? If so, she would be GONE like DONKEY KONG. With everything going on I have become a bit depressed. Naturally. But I am trying to stay positive because DH says I have to and I WANT TO. Some days it is just hard.


There are a lot of things out of our control. Like being diagnosed with PCOS or an uncle who has a brain tumor, but the really frustrating part is the things that you can control. Let me rephrase - "The things that can be controlled as long as you have someone on your side and offering their expertise." Hence the reason I am seeing nurse A getting crushed by Donkey Kong in my dreams.

I have never been a fan of health care in this country. If you aren't your own advocate, watching out for yourself, and asking all the questions yourself - NO ONE IS DOING IT FOR YOU. And if you don't know what to ask or how to ask a precise question you get screwed.

Which leads me to firing nurse A. I am a type A personality. I generally bug the nurses to death until I get an answer, partly because of the 3 1/2 hour driving time to the RE's office and partly because they aren't doing it for you unless YOU ASK! So, on Friday I call to talk with the nurses, because I am unsure of the next steps on my road to IUI #3. I had a u/s scheduled for Monday at 8 am and needed to know what I should do if my follies aren't ready and I am out of Brav.elle. No one returns my call hence no extra Brav.elle is shipped. On Monday I got to my rescheduled u/s (DH and I got food poisoned over the weekend and I slept in the bathroom for two days - let's just say it was BAD). After the u/s at 1:30 I call the RE's office and tell them to be watching for the results, by 3 pm no call back. I call again. 4 pm I call again. Nurse A answers. I tell her I don't think the follies are ready, the biggest one I had was 14 mm, and I need her to call in some additional Brav.elle for me. She says she still doesn't have the results and will call me back when the doctor looks at them. I tell her we need to know within a half hour because if I need the Brav.elle it will have to be over-nighted.

So, I as am laying on my food poisoned bed, I finally fall asleep for the first time in 39 hours. I wake up to my phone beeping telling me nurse A left a message - AT 5:45 pm - "You need more Brav.elle and another u/s on Wednesday". No pharmacies open now, officially SOL.

Two times before this nurse A has given me incorrect information resulting in a loss of a cycle. And generally she is not a real nice person, which I have overlooked, because I really don't care if you are nice, just if you are DOING YOUR JOB!

So this morning I wake up to try and figure out how I am going to get Brav.elle that is a 3 1/2 hour drive each way from me. My secretary is out again today because her surgery is having complications and I have clients coming in. So I get on the phone to see if there is a courier service to deliver the meds. For $600 there is - not a option.

I call the RE's office and speak with the partner RE's nurse because I have found a similar FSH in a closer town which I could get couriered. She says that they can't really be used interchangeably and I need to stick with the Brav.elle. AND that I can call in my own refills and that is what they generally tell everyone to do.

So what really peeves me off is that at anytime since FRIDAY nurse A could have just said, "All you need to do is call in your refill of Brav.elle and you will have extra just in case." THANKS US medical system you have yet again trained another failure of a professional. Something this stupid and easy could have been avoided.

I may not have asked the question with the precise words you were looking for, but I think I clearly eluded to the problem I was having. WHY is it that nurse A still hasn't given me that advice, but the first time I talked with the other nurse she was compassionate and able to help me within 30 seconds.

So as I write this post, by wonderful MIL is driving a total of 7 hours to go and get my refill from the most local pharmacy that carries it. Thank God for her and not wasting another cycle. I guess that is a lesson learned for me, but someone should kick nurse A in the teeth.

12 comments:

Rain Child said...

WOW! Doesn't the incompetence just amaze you, it does me. How frustrating. I am sorry that you and DH got food poisoning. I hope you are over the worst of it. What a wonderful MIL.

I hope it all works out.

wannabmomma said...

Holy cow! That is sooo frustrating. I'm sorry. What a blessing that your MIL can do that for you! I hope you are feeling better from the weekend. Just what you needed on top of everything else. I hope your week gets better!

Life Happens said...

I think you should have your hubby dress up as Donkey Kong and go in there and give nurse A a good kick in the behind!

How does someone like that even still have a job??!! What a blessing your MIL is to do that for you. Good luck!!

Mrs. Farmer said...

I'm sooo sorry!! I would be soo pissed! But Thank the Lord for great MIL's!!! That is so awesome that she drove all that way for you! Congrats on the new cycle and good luck!!!

pottymouthmommy said...

OMFG- I would TOTALLY have lost it on her. Do they have someone you can call to file a complaint? Does the clinic have an administrator of some kind that you could explain to them the treatment you've received from this evil witch???

You would THINK that people working health care could try to be just a LITTLE bit more sympathetic. I'd bet you they'd turn around pretty quick if it was THEM having to deal with their bitchy selves for something!!

finding_ac said...

ha ha, sounds alot like other RE's of your blog followers. Thank God for a awesome MIL who is willing to drive to timbucktoo to get you it! i hope you can make this cycle your cycle, so you dont have to play anymore games.


♥ ac

"Jay" said...

I am so pissed for you! How frustrating! I hope you are recovering from your food poisoning episode.....nothing worse, really!

Your MIL is so sweet to drive all that way to pick up the meds. I have had that situation come up before, and I never even thought that there would be refills on these meds! They should tell you these things beforehand, it could eliminate so much stress!!!

Amanda said...

Wow, seriously, wow. That's total crap. My clinic would send out patient satisfaction surveys... I can only imagine what you would say about this nurse if you got one of those.

Laura said...

Kacy, first - I'm so sorry that happened to you. Just know that YOU ARE NOT ALONE! I, too, have a nurse like that in my REs office. I feel like I'm pulling friggin' TEETH to get an answer from her. Why? Incompetence? Ignorance? Lack of caring? I can't figure it out for the life of me. I am doing a donor egg IVF cycle, and, well the story of what happened to me is too long to tell here, but let's just bottom line it: The woman didn't do what she was supposed to do, and so another recipient slipped in front of me with the donor. I was SO maddeningly angry at her that I could have literally strung her up by the neck. Easy for HER to tell ME that now I have to wait until January! Anyway- now I email my doctor - yes - he gave me his personal email - and when HE tells them to do something, they jump. It was his suggestion that I email him. I actually went in and had a talk with him about what was happening, and it went well. I am normally a very reserved person who is very go-with-the-flow. But you are absolutely 100% CORRECT that we MUST be our own advocates. Thanks for sharing your story. I know it was so hard, but it helps to hear others that have endured it and come through. God bless you! And God bless all of us, even those ol' nurses! :-)

Amaprincess said...

Omg! Can you find another doctor or request a different nurse? My doc has two different nurses that he deals with and they each have different patients. HUGS TO YOU! I hated our first RE, so I know how you feel! I hope that things get better soon!

Pregnant Yuppy said...

What a horrible experience. Your MIL is a saint to do that for you. You are lucky to have such a supportive MIL.

Michele said...

So I normally dont curse especially on blogs, but what a bitch! I am so sorry!!! That is just a horrible experience!

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